Privacy Policy – S.O.T.M

At S.O.T.M, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and other applicable laws.

1. Information We Collect
We may collect the following types of personal data:

Personal Identifiers: Name, email, phone number, shipping/billing address

Payment Information: Credit/debit card details via secure payment processors

Browsing Data: IP address, browser type, device info, location, pages visited

Account Data: Username, password, and order history

2. How We Collect Information
When you create an account or place an order

Through contact forms or email subscriptions

Automatically through cookies and tracking tools

3. How We Use Your Information
We use your information to:

Process and fulfill your orders

Send you order confirmations and shipping updates

Improve our website and services

Detect and prevent fraud or security issues

Send promotional emails (you can opt out at any time)

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Service providers (e.g., payment processors, shipping carriers)

Legal authorities (if required by law)

Analytics tools (e.g., Google Analytics, Facebook Pixel)

5. Cookies and Tracking Technologies

We use cookies to:

Improve website performance

Personalize user experience

Track usage and conversion data

You can manage cookie settings in your browser. Some site functions may not work properly without cookies.

6. Your Rights (U.S. Consumers)

Depending on your location, you may have the right to:

Access the personal information we have about you

Request deletion of your personal data

Opt out of certain data uses (e.g., targeted advertising)

To exercise any of these rights, email us at info@sotmco.com.

7. Data Security

We implement industry-standard security measures including:

SSL encryption

Secure payment gateways

Access controls

Despite our efforts, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies independently.

9. Children’s Privacy

S.O.T.M does not knowingly collect data from anyone under 13 years old. If we discover a child has submitted personal information, we will delete it promptly.

10. Changes to this Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about your privacy, contact us at:
📧 info@sotmco.com